Refund and Returns Policy

At OEM Squarebody Parts, we know a restoration only goes smoothly when the parts are right. Every body panel, trim piece, weatherstrip kit and mechanical part we sell for 1973 to 1987 Chevy and GMC squarebody trucks is checked before it ships, but if something is not right for your build, we make returns simple and fair. This page explains exactly how our refund and return process works, what qualifies, and how long everything takes.

Our 30-Day Return Promise

We stand behind every part we sell. If you are not completely satisfied with your purchase, you may return most items within 30 days of delivery for a refund of the purchase price. There is no restocking fee on eligible parts returned in original, unused condition. We want you to order with confidence, whether you are replacing a single cab corner or sourcing panels for a full frame-off restoration.

Return Eligibility

To qualify for a refund, your return needs to meet a few straightforward conditions:

• The return is started within 30 days of the delivery date.
• The item is in original, unused condition, with no signs of installation, test fitting, paint, cutting, drilling or modification.
• The part is returned in its original packaging, including any hardware, instructions, clips and protective materials it shipped with.
• You have a Return Merchandise Authorization (RMA) number from our team (see How to Start a Return below).

Parts that come back used, incomplete, or without their original packaging may be refused or may qualify only for a partial refund. We will always contact you before making that call.

Items That Cannot Be Returned

A few categories are non-returnable because of how they are sold or used:

• Electrical components once they have been installed or the packaging has been opened.
• Special-order, custom, or made-to-order parts produced specifically for your truck.
• Items cut, trimmed, painted, drilled or otherwise altered during test fitting or installation.
• Products marked as clearance or final sale at the time of purchase.
• Gift cards.

If you are unsure whether a part is returnable before you buy, reach out and we will tell you up front.

How to Start a Return

Returns are handled through a quick RMA process so we can track your part and get your refund moving as fast as possible:

1. Email us at support@oemsquarebodyparts.com with your order number and the reason for the return.
2. We will reply with a Return Merchandise Authorization (RMA) number and return instructions, usually within 1 business day.
3. Pack the item securely in its original packaging and write the RMA number clearly on the outside of the box.
4. Ship the package back to the address we provide. We recommend a trackable, insured service so the part is protected in transit.
5. Once we receive and inspect the item, your refund is processed within 3 to 5 business days.

Please do not send anything back without an RMA number. Unauthorized returns can be delayed or refused because we cannot match them to your order.

Return Shipping Costs

Return shipping is the responsibility of the customer unless the return is due to our error, such as a wrong item shipped or a defective product. In those cases we cover the cost and provide a prepaid return label. Original shipping charges are non-refundable except when the return is the result of our mistake.

Damaged or Defective Items

Classic truck sheet metal and chrome can take a beating in transit. If your item arrives damaged or defective, contact us at support@oemsquarebodyparts.com within 7 days of delivery and include photos of the damage and the packaging. We will send a replacement at no charge or issue a full refund, whichever you prefer. Holding on to the original box and packing materials helps us file a freight claim when needed.

Wrong or Ill-Fitting Parts

Squarebody parts can differ between the 1973 to 1980 and 1981 to 1987 trucks, and between cab, bed and Blazer models, so fitment questions come up. If a part does not fit the way the listing described, email us your truck year, model and VIN along with photos, and we will make it right with the correct part or a refund. If you received a part different from what you ordered, we will cover return shipping and send the correct item right away.

Exchanges

If you need a different size, finish or variation of a part, the fastest way is to place a new order for the item you want and return the original for a refund under the steps above. This keeps the part you need moving to you without waiting on the return to clear first. If you would rather set up a direct exchange, just ask and we will help.

Order Changes and Cancellations

Need to change or cancel an order? Contact us as soon as possible. If your order has not yet shipped, we can usually update the address, swap a part or cancel it for a full refund. Once an order has shipped, it falls under the standard return process above.

Refunds

Approved refunds are issued to your original payment method. After we receive and inspect your return, refunds are processed within 3 to 5 business days. Depending on your bank or card issuer, it can take a few additional business days for the credit to appear on your statement. We will email you once your refund has been issued so you know it is on the way.

International Returns

Customers outside the United States are welcome to return eligible items under the same 30-day policy. For international returns that are not the result of our error, the customer is responsible for return shipping, as well as any duties, taxes or customs fees. Please contact us for an RMA and return address before shipping anything back.

Questions?

We would rather answer a question before you buy than process a return after. If you are not sure a part is right for your squarebody, or you need help starting a return, our team is here. Email us any time at support@oemsquarebodyparts.com and we will get back to you quickly.